FAQs

Yes, JITOZ provides basic moving insurance in accordance with local regulations. For additional protection, we offer extended insurance options that you can choose based on your needs.

We recommend planning your move at least 1 week in advance, especially during the main moving season.

Bring everything you or your family will need on moving day. Common items include snacks, toilet paper, paper towels, phone chargers, a change of clothes, toothbrush/paste, and your children's favorite toys. You should also put away medications, important documents (such as birth certificates and social security cards), and anything very valuable or sentimental (jewelry, credit cards, bank account information, etc.). On moving day, put these essential items in a box or bag that you will take with you to your new home.

- Make a list of local moving companies you plan to research.

- Get a quote from each moving company. Make sure you get moving quotes directly from the company's official website or phone number. Working with moving companies directly will eliminate any middlemen and result in the lowest price.

- Get an idea of each moving company's reputation by reading reviews from real customers.

- Ask if each company is licensed and how insured it is.

- Find out how each moving company's schedule works. Is the delivery date guaranteed? Will the same person who loads your things also transport and unload them?

- Make sure you are comfortable with how each moving company charges fees, their cancellation policies, and whether a deposit is required.

- Choose the company that best suits your move; everyone's needs are different.

- If you don't have a tape measure, you can also measure the area of the room using your own feet.

- Measure the length of your foot using a ruler.

- Measure the length of the room and walk from heel to toe. You can lean against a wall if necessary.

- Multiply the number of steps by the length of the foot. Divide this number by 12 to get the approximate distance from wall to wall. Repeat steps 2-4 to measure the width of the room. To determine the area in square feet, multiply the length of the room by the width of the room.

We are well-equipped to handle any situation. From local and long-distance moves, business and home moves, packing services and storage solutions, we can make your move easier and get you where you need to go. We have a 96% customer referral rate across our system, proving that we truly are "Movers Who Care".

Although our movers are trained to never ask for or suggest tips from customers, they may accept tips if customers feel willing to give them a tip for the work they do.

All appliances should be unplugged and emptied before the movers arrive at your home. Please clean all refrigerators and freezers and allow freezers to defrost before moving.

It depends on your personal situation. Hiring professionals like JITOZ will ensure that our teams take care of the entire move, while moving on your own means you will be responsible for the heavy lifting, renting a truck, finding help, and more.

Items that JITOZ cannot move include prescription medications, items from machinery or gasoline engines, animals, plants, flammable items, and sentimental items such as money, jewelry, insurance documents, or birth certificates.

Movers can dismantle bed frames if necessary, but this will add to the length of the move, which may increase the final price. It is recommended to dismantle all furniture before the movers arrive to save time during the move.

We recommend that customers remove all TV brackets before the moving team arrives at their home to reduce the additional time required for the overall move.

JITOZ's Flex moving service in crates is a great option for those who only need to move a few items over a long distance. This affordable long distance moving plan is generally designed for moving items the size of a single room.